Question 1

What is direct primary care?

Accepted Answer

Direct Primary Care (DPC) is a healthcare model that offers patients affordable, accessible, and personalized medical care without insurance interference. Instead of billing through insurance companies, patients pay a simple monthly membership fee that covers most primary care services. This allows providers to spend more time with each patient, focus on preventative care, and build strong, trusting relationships, leading to better health outcomes and a more streamlined, stress-free healthcare experience.

Question 2

What does my membership include?

Accepted Answer

Membership fees include the cost of wellness exams (including well-child visits and well-woman visits), primary care appointments (sick visits, injuries, follow-ups), and a discounted rate on labs, imaging, medications, and other services at the clinic.We can order prescriptions for almost any condition through licensed, USA-based distributors. Most can ship to us within 2 days' time. We compare prices of medications to other discount services available, and other similar companies to determine the lowest cost.Diagnostic Imaging Centers and Element Imaging provide substantial discounts for DPC members. Savings here can be quite significant, and are provided with the same professional level as insurance services.Through the generosity of LabCorp, we are able to provide very low costs for labs. Costs are transparent, and we have found that our prices are almost always lower than with insurance coverage.

Question 3

What are the benefits of direct primary care?

Accepted Answer

Direct Primary Care (DPC) offers a refreshing alternative to traditional healthcare by prioritizing accessibility, affordability, and personalized support. With DPC, patients enjoy easy access to their provider—including the ability to call, text, or email directly—along with improved appointment availability and more time to thoroughly discuss their health concerns. The model features transparent pricing and affordable membership plans, often with significant discounts on labs, imaging, and certain medications. By removing the red tape of insurance, DPC fast-tracks care and puts the focus back on the patient. It’s a great option for those without insurance, those with high-deductible plans, and even those with full coverage who want a more personal, convenient healthcare experience. Many plans also allow the use of FSA or HSA funds, depending on your employer’s setup.

Question 4

Can I use my insurance?

Accepted Answer

At Virtue Medical, we believe your healthcare should be decided by you and your provider—not dictated by insurance companies. While we don’t bill insurance directly, you’re welcome to use your insurance benefits when it makes sense for you—such as for annual labs, imaging, or medications that may be fully or partially covered by your plan. You're never required to use our in-house services if your insurance can help reduce your costs elsewhere. Just be sure to understand your policy or reach out to your insurance provider for clarification. For those with Medicare or Medicaid, a separate agreement is required to confirm that neither we nor you will bill those programs for services received through our clinic.

Question 5

What payment methods are accepted?

Accepted Answer

We accept a variety of payment methods, including credit, debit, cash, ACH transfer, check, and eligible FSA, HSA, and HRA funds. While these tax-advantaged accounts are generally accepted for Direct Primary Care services, reimbursement policies can vary depending on your employer’s specific plan requirements. In some cases, a more detailed receipt may be required to ensure proper documentation for approval. We recommend discussing the use of FSA, HSA, or HRA funds with your HR department or benefits administrator to clarify what is needed for successful reimbursement.

Direct Primary Care

Comprehensive Wellness Membership